What you’ll be doing:

  • Make sure our guests are happy
  • Welcome guests as they arrive and make sure they have the best possible check-in
  • Representing Propr to clients and guests who contact the property
  • Liaise between Guest Experience, Property Managers, Operations, Concierges and most importantly, guests
  • Answering emails, messages and phone calls
  • Creating bookings and taking payments
  • Co-ordinating concierges and check-ins
  • Problem solving with your team on a daily basis

Here’s our description of the ideal person for this job:

  • Empathetic with high emotional intelligence
  • Excellent in verbal and written communication
  • Acutely aware of the body language of others
  • On-time, in the right place at the right time and ready with a smile
  • Tech savvy
  • Calm under pressure
  • Crazy Proactive
  • Detail Oriented
  • Someone who genuinely gives a shit about each guest’s experience
  • A Team Player! You do your best to help your team deliver a holy-shit level of service at all times
Apply Now