What you’ll be doing:

• Slay tasks, solve problems, kick ass
• Look after properties like they are your own
• Mobilise various teams to keep properties looking awesome
• Make sure clients are happy and kept in the loop
• Critically assess processes and help develop the company
• Work hard and be nice to people

Here’s our description of the ideal person for this job:

• Calm under pressure; You run towards the fire, not from it
• Excellent verbal and written communication
• Crazy Proactive; You solve the puzzle even when pieces are missing
• So Detail Oriented that this full stop drives you mad.
• Solution Focused
• You give a shit about clients, guests and colleagues
• Experience in hospitality or property is a plus

What you’ll be doing:

• Keeping our guests happy!
• Representing Propr to clients and guests who call the office
• Liaising between property managers, maintenance, concierges and guests
• Answering emails, messages and phone calls
• Creating bookings and taking payments
• Co-ordinating concierges and checkins
• Problem solving with your team on a daily basis

Here’s our description of the ideal person for this job:

• Empathetic and high emotional intelligence
• Experience in hospitality or customer service
• High attention to detail
• Knowledge of the city/tourist experiences
• Reliable transport
• Problem solver (You can think on your feet!)
• Team player
• Tech savvy and can communicate clearly, quickly and effectively both written and verbally

What you’ll be doing:

• Make sure our guests are happy
• Welcome guests as they arrive and make sure they have the best possible check-in
• Representing Propr to clients and guests who contact the property
• Liaise between Guest Experience, Property Managers, Operations, Concierges and most importantly, guests
• Answering emails, messages and phone calls
• Creating bookings and taking payments
• Co-ordinating concierges and check-ins
• Problem solving with your team on a daily basis

Here’s our description of the ideal person for this job:

• Empathetic with high emotional intelligence
• Excellent in verbal and written communication
• Acutely aware of the body language of others
• On-time, in the right place at the right time and ready with a smile
• Tech savvy
• Calm under pressure
• Crazy Proactive
• Detail Oriented
• Someone who genuinely gives a shit about each guest’s experience
• A Team Player! You do your best to help your team deliver a holy-shit level of service at all times

What you’ll be doing:

• The face of the company when checking guests into our properties: friendly, professional, punctual, knowledgeable (property and city/experiences)
• Making sure properties are in perfect condition for guests: inspections to detect damages or where the property is not at 100%, ensuring cleaning standards are met and validating that the property looks the way it does on the Airbnb profile.
• Assisting with the finer touches to create Propr experiences: dropping off welcome packs, setting up baby cots etc.

Here’s our description of the ideal person for this job:

• Empathetic and high emotional intelligence
• Experience in hospitality or customer service
• High attention to detail
• Knowledge of the city/tourist experiences
• Drivers license
• Able to work shifts (morning, night and weekends)
• Problem solver (You can think on your feet!)
• Team player
• Tech savvy and can communicate clearly, quickly and effectively both written and verbally